Elevate customer interactions as a Customer Experience Specialist with Quince in Toronto. Engage across chat, email, and social, ensuring every customer feels valued and supported.

Join Quince, where your role involves owning customer experiences and delivering service that reflects our high standards. Your deep understanding of products and dedication to empathy will build trust and customer satisfaction. This position is hybrid, requiring weekly office visits in Toronto, enhancing your impact in a team-oriented environment.

Key Responsibilities:
• Own every customer interaction from start to finish
• Deliver brand-aligned service across various channels
• Resolve issues with empathy and thoughtful communication




• Utilize modern tools to ensure efficient customer service
• Share insights to improve service processes

Requirements:
• High School diploma or GED
• Minimum 2 years of customer service experience
• Ability to thrive in a fast-paced, hybrid work environment
• Proficiency with technology and customer service platforms
• Strong product knowledge and empathy in interactions

Become part of Quince’s mission to provide exceptional customer care while delivering high-quality products sustainably.
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📌 Customer Experience Specialist at Quince (Ontario)
🏢 Quince
📍 Ontario