About The Chance
LRO Staffing is proud to be partnered with a reputable healthcare organization supporting a significant clinical systems initiative across multiple care environments this summer. They are seeking several experienced Epic consultants to join their team on a short-term engagement during a key transition period.

Duties

Provide frontline support to clinical and operational end users within Epic environments

Assist users with workflow navigation, issue resolution, and day-to-day operational support

Reinforce workflow best practices and support effective end-user adoption

Escalate application, workflow, or operational concerns appropriately to internal leadership teams

Participate in operational support activities and centralized escalation processes where required

Document recurring issues, workflow observations, and support trends during the engagement

Work collaboratively with clinical, technical, and operational stakeholders to maintain continuity throughout the transition period

About You

Strong Epic experience: ideally has go-live expertise

Experience working as an Epic Credentialed Trainer, Analyst, or go-live support consultant

Epic Certification and experience within Orders, Grand Beaker, ClinDoc, Radiant, Stork/ASAP, Optime, Hospital Billing, Patient Access will be required





Previous experience supporting healthcare organizations during large-scale Epic initiatives preferred

Strong understanding of clinical operations, scheduling workflows, registration processes, and end-user support practices

Ability to work independently in high-volume and fast-paced healthcare environments

Strong troubleshooting, communication, and interpersonal skills

Comfortable supporting a broad range of clinical and operational end users in real time

Flexibility to support evening and weekend coverage as operationally required

Must be available to work onsite throughout the duration of the engagement

About the Job

Short-term contract engagement expected to run early November

Shift structures will primarily consist of standard 8‑hour coverage (night and day), with some extended coverage requirements potentially required depending on operational needs

This is a fully onsite position in the Greater Toronto Area. Flexibility for remote work for the right candidate.

Immediate availability is strongly preferred

Pay rate: $70.00/hr + depending on experience

Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.

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📌 Epic Go-Live Support Consultants - Short-Term Contract - 19496 (Ontario)
🏢 LRO Staffing
📍 Ontario