Join Mikata’s mission in Calgary as a Junior Customer Success Specialist. Use your customer service background to support healthcare providers and ensure successful software implementations.Mikata specializes in healthcare technology aimed at empowering professionals to improve patient outcomes. In this in-person role, you will handle customer communications through multiple channels. Your efforts will involve onboarding clients and demonstrating how Mikata's solutions can enhance their practices.Key Responsibilities:
Assist customers with inquiries through calls and emails
Onboard current users to ensure software familiarity
Showcase the advantages of Mikata to healthcare clients
Foster robust relationships with medical staff and administrators
Provide customer feedback to aid product enhancementsRequirements:
Prior experience in a medical practice is crucial
Knowledge of EMRs is beneficial
Excellent verbal and written communication skills
Strong organizational skills with independent work ability
Passion for learning and developing tech solutionsBring your customer engagement skills to Mikata in Calgary to make an impact on healthcare delivery.#J-18808-Ljbffr