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We are looking for an Administrative Assistant in Vancouver, BC.

The Administrative Assistant is responsible for telephone reception and administrative duties for the Disability Management Services Office (DMSO).

What you will do:

Paying Invoice, manage incoming phone call inquiries received on the department toll-free line

Open, sort and prepare incoming mail

Scan mail into the document imaging system and set tasks for team members to review and handle the mail

Create and mail correspondence to employees, clients, and service providers

Maintain employee and client information in Canada Life systems, including entering or updating banking information, updating employee and client contact information, and entering invoice data for payment

Investigate mail that has been returned to sender and resend the mail as appropriate

Manage the distribution of files requested from the Records Centre

Other administrative duties as assigned

What you will bring:

Completion of high school or equivalent

Proficiency in Outlook, Word, Excel

Strong keyboarding (50 wpm) and data entry skills required

Excellent customer service skillsAbility to work well independently and as part of a team

Well developed organizational, time management and prioritization skills

Well-developed problem-solving skills

Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information,



assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $38,700 - $52,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’reunited by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others,



and who delivers with impact? Then we want to hear from you!

What we offer :

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development : Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.

Health & Wellness: Flexible health and dental perks,plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation andpersonal days,we support communityinvolvement with a volunteer day.

Financial Security: Company-matching pension plan,share ownership program andadditionalinvestment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!

Emphasis onCommunity :We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [email protected]. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

#LI-Hybrid

Location: Vancouver, British Columbia, CA

Date: Sep 28, 2026

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📌 Administrative Assistant (British Columbia)
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