Make a difference as a Credit Counsellor with CIBC in Vancouver. Engage with clients and offer personalized debt repayment solutions while managing their financial needs in a full time role.

Join CIBC’s Client Account Management Department to become an integral part of client support. As a Credit Counsellor, your primary responsibility is to connect with clients facing repayment issues and assess their situations to offer effective solutions. This role combines essential skills such as analytical thinking, negotiation, and customer service in a rewarding, metrics-driven environment.

Key Responsibilities:
• Engage clients to discuss their repayment options
• Assess client profiles using relevant questioning
• Advise clients on debt resolution strategies




• Ensure clients understand their contractual obligations
• Maintain high-quality service across multiple systems

Requirements:
• Experience in customer service or financial roles
• Strong analytical and problem-solving abilities
• Excellent communication and negotiation skills
• Ability to thrive in a performance metrics environment
• Adaptability for flexible scheduling including evenings

Elevate your career by leveraging your customer engagement, analytical skills, and problem-solving expertise at CIBC in Vancouver.
#J-18808-Ljbffr

📌 Credit Counsellor at CIBC Vancouver (British Columbia)
🏢 CIBC
📍 British Columbia