Support customer satisfaction as a Bilingual Customer Care Representative at a leading utility management company. Engage with clients in English and Spanish through a flexible hybrid mode.

Our client has been instrumental in providing submetering solutions for over 15 years, and now they seek team members to enhance the customer experience. You will address customer needs, manage billing inquiries, and uphold the company's commitment to strong relationships and effective service.

Key Responsibilities:
Process billing corrections and customer inquiries
Perform move-in/move-out functions within CCB
Answer incoming calls promptly while maintaining professionalism
Maintain accurate customer account records
Analyze and resolve billing complaints thoroughly

Requirements:
Inbound call center experience or similar
Minimum high school diploma or equivalent experience
Bilingual in English and Spanish with solid communication
Knowledge of Word, Excel, and CCB systems preferred
Capable of handling stressful situations calmly

Bring your communication skills and customer service expertise to this agile team.
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📌 Customer Care Representative Bilingual Required Markham
🏢 Rubicon Path
📍 Markham