The Tim Hortons Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness and exceptional Guest experience are fulfilled.

Duties Include:

People management: leads by example and demonstrates the importance of treating every team member and Guest with respect

Reacts immediately to issues requiring attention during the shift

Encourages an exciting and fun work environment while motivating team members to meet goals

Trains, orientates and monitors new team members, using PTS and feedback binder

Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership

Hospitality management: leads by example to demonstrate that the Guest is top priority and reinforces positive hospitality behaviors with team members

Responds to Guest in a friendly manner while maintaining an appropriate sense of urgency

Complies with and enforces all Tim Hortons operating standards





Our Team Members Enjoy the Following Benefits:

Excellent health benefits (medical, dental and vision)

Free gym membership

Tuition assistance program

Paid training and a supportive work environment

Free Uniforms

Flexible hours

Free or discounted food and beverages during shift

Employee Referral Bonus

Staff Events

Job Types: Full-time, Permanent

Schedule:

8 hour shift

Day shift

Holidays

Monday to Friday

Night shift

Weekend availability

Company Information
Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible setting where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

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📌 Food Service Supervisor (New Brunswick)
🏢 Ontario Trillium Foundation
📍 New Brunswick