Summary
The Operations Specialist supports store operations, customer service, point-of-sale activities, and order fulfillment at the Square One location. The role works across operations and logistics to deliver a strong client experience and meet store standards.

Responsibilities

Provide customer service, resolve customer issues, and support relationship-based selling.

Process transactions, manage cash handling, and ensure compliance with POS and loss-prevention policies.

Support order picking, fulfillment, BOPIS, packaging, and logistics targets.

Assist with training, inventory counts, markdowns, reticketing, and daily operational tasks.

Requirements

At least 2 years of experience in a client-facing service desk role.

Robust communication, customer service, and multitasking skills.

Ability to work effectively as part of a team and apply policies and procedures.

Retail experience in shipping, receiving, merchandising, order fulfillment, or inventory management is preferred.

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📌 Operations Specialist (Ontario)
🏢 BROBSTON GROUP
📍 Ontario