Join our Edmonton Branch as a full-time Residential Service Coordinator. This role ensures efficient service cycles and maximizes customer satisfaction through exceptional communication.

As a permanent member of our team, you will report to the Branch Office Supervisor and own the service cycle from scheduling to follow-up. Your expertise in managing work orders, technician communications, and timely billing will directly contribute to a positive customer experience and operational success.

Key Responsibilities:
• Schedule service and warranty calls with customers
• Complete and process work order documentation accurately
• Ensure correct billing and follow up on payments
• Distribute paperwork efficiently to technicians and departments




• Review and finalize work orders for Supervisor's review

Requirements:
• 3-5 years in scheduling and dispatching service
• Proficient with Microsoft Office Suite, especially Outlook and Excel
• Solid communication and organizational skills
• Valid Driver's License and dependable vehicle
• Capable of passing pre-employment screenings

Enhance customer experiences through detailed communication and effective service management as our Residential Service Coordinator.
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📌 Residential Service Coordinator in Edmonton (Alberta)
🏢 Overhead Door
📍 Alberta