Embrace an impactful role as a Dispatch Administrative Clerk with ITN Logistics, focusing on customer service and intermodal operations. Deliver outstanding support while managing orders and customer interactions in a dynamic workplace.

As a Dispatch Administrative Clerk, you will provide essential backup to the Dispatch team, handling inbound and outbound orders effectively. Your role will involve nurturing the ITN Logistics brand, addressing customer inquiries, and ensuring accurate tracking of shipments. You will utilize systems and software while following established company protocols to maintain service quality.

Key Responsibilities:
• Deliver exceptional customer service consistently
• Support Dispatch team with LCL and FCL functions




• Update systems including Cargowise for accurate records
• Schedule appointments for timely deliveries
• Track shipments across rail yards effectively

Requirements:
• 1-2 years of administrative experience
• Proficiency in Cargowise software preferred
• Intermodal experience is required
• Strong organizational skills for multitasking
• Ability to handle customer issues effectively

This role requires detail-oriented, effective communication while managing dispatch functions.
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📌 Dispatch Clerk with Intermodal Experience (Ontario)
🏢 ITN Logistics Group
📍 Ontario