Elevate B2B marketing strategies as the Customer Engagement Manager with Four Seasons. This hybrid role focuses on leveraging the Marketo platform for impactful customer recognition and engagement programs.

As a key player, you will oversee Marketo operations and support the B2B marketing initiatives, collaborating with sales teams for executing high-impact campaigns. You'll manage customer journeys, nurture relationships, and ensure compliance with brand standards. Your skills in communication and operations will drive marketing effectiveness and enhance guest experiences.

Key Responsibilities:
• Manage Marketo platform administration and training
• Create engaging email and event programs
• Collaborate with B2B marketing on campaign execution




• Optimize audience data and measure campaign results
• Fulfill customer recognition initiatives including gifting

Requirements:
• Bachelor’s degree with 5+ years in marketing or sales
• Solid skills in Marketo and Salesforce integration
• Proven experience in data-driven marketing operations
• Excellent communication and relationship-building skills
• Ability to thrive in a hybrid working model

Lead customer engagement campaigns effectively and bring a strategic approach to Four Seasons’ marketing initiatives.
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📌 Customer Engagement Manager at Four Seasons (Ontario)
🏢 Four Seasons Hotels
📍 Ontario