Elevate your career at Mercedes-Benz Langley as a Service Advisor, focused on customer satisfaction and service excellence. Join Dilawri, Canada's largest automotive group, and thrive in a collaborative environment.

As a Service Advisor at Mercedes-Benz Langley, you will report to the Service Manager and be responsible for providing top-tier customer service. Your role includes accurately documenting repair orders, communicating service recommendations, and enhancing customer experiences. This position demands robust organizational skills and a keen focus on customer needs.

Key Responsibilities:
• Ensure exceptional customer satisfaction throughout service
• Greet clients with professionalism and courtesy




• Conduct vehicle inspections for accurate repair orders
• Monitor repair progress and keep customers updated
• Review and explain service recommendations clearly

Requirements:
• Strong customer service and communication skills
• Experience in automotive service environments is a plus
• High attention to detail and accuracy
• Ability to manage multiple tasks efficiently
• Proficiency with computers and service software is beneficial

Deliver outstanding service at Dilawri and help us maintain our reputation for excellence.
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📌 Mercedes-Benz Service Advisor Position (British Columbia)
🏢 Dilawri Group of Companies
📍 British Columbia