Become the welcoming face of the Royal Ontario Museum (ROM) as a Visitor Experience Concierge. This part time role offers you the chance to engage with 1.3 million annual visitors and ensure a memorable experience.

As a Visitor Experience Concierge, you'll thrive in a dynamic, public environment, welcoming guests and managing entry points. Your customer service skills will shine as you assist with ticket support, coat check, and visitor inquiries while promoting memberships. This role is perfect for someone passionate about delivering outstanding service.

Key Responsibilities:
• Greet visitors and manage entry queues
• Operate coat check for personal items
• Assist with ticketing and membership services
• Identify cross-selling and upselling opportunities
• Respond to visitor feedback and concerns

Requirements:
• Secondary School Diploma required
• Up to 1 year in customer service or hospitality
• Strong communication skills in English
• Comfortable in fast-paced environments
• Ability to work flexible shifts

Support ROM's mission by enhancing visitor experiences with your outstanding service skills.
#J-18808-Ljbffr

📌 Royal Ontario Museum Visitor Experience Concierge
🏢 royalontariomuseum
📍 Ontario