Make an Impact. Grow with a Team That Has Your Back!
Voyago is currently recruiting to fill an existing vacancy for a School Bus Dispatcher based in Kingston, Ontario for our current Student Transportation expansion with Tri-Board Student Transportation Services region this fall!

This is a great chance for a community minded individual who wants to make a difference taking ownership of daily operations in this fast-paced start-up! Be part of a team who ensures safe, reliable transportation for all students and families.

Kingston's students are counting on you - and we can't wait to welcome you aboard!
Reporting to the Supervisor, the Schools Dispatcher is responsible for the dispatch of drivers and providing accurate direction. The role also includes providing a high degree of customer service in a fast-paced work environment.

Requirements

Ensure dispatch and driver operations are in accordance with established standards

Creatively arrange routes and driver resources to ensure contracted routes are covered for driver illness and holidays

Customer Service Calls, Recurring rides & Special event co-ordination

Incident reporting

Dispatch drivers to various routes on a timely basis

Alert drivers to road closures and other delays

Identify all runs and drivers active on routes are on time to ensure no students are left behind

Manage and pull a variety of reports as per the Dispatch Supervisor's directive

Manage and assist with scheduling vehicle maintenance as required

Answer phones, fax, and email correspondence in a professional and courteous manner

This full time role runs year round, and it not defined by the school calendar. Summer or school holiday hours may vary and may NOT be split shift as a result





Dispatchers receive a 2 week holiday pro-rated the first year

Shift Package: 5:30 am - 2:30 pm

Your Profile:

You have dispatch experience within the transportation or service industry or related education

You are able to utilize a radio to listen to, respond to and communicate effectively with all enroute drivers

You have excellent time and stress management skills

You are a multi tasker who can prioritize several urgent and important tasks

You take initiative to solve problems and search out the data needed to do so

You are able to accurately follow a flowchart of procedures to meet corporate and legal obligations

You have strong proven customer service experience

You are computer literate and have software experience in MS Office (MS Word and Excel)

You have a clear understanding of the transportation industry

You possess a valid Ontario G license

You are able to provide a clean drivers abstract

You are able to provide a clean criminal record search

You have a good geographic knowledge of the City of Kingston and surrounding areas

You are able to communicate effectively with English

Your location
You will need a reliable means of transportation to our office and potential park-out locations. The ability to be flexible with work hours in response to changing company needs is an asset.

Benefits
By joining the Voyago Student Transportation team in Kingston,



you'll find

We offer a competitive hourly pay of $23.00/ hour - and an extra $1.00 per hour if you hold an Ontario B Class License

We have Free Parking

We have a business casual work dress code

We offer free B license upgrade to our dispatchers

We offer full time hours that fall in line with School Bussing Split Shift

We offer comprehensive benefits packages for full time employees with an Employee and Family Assistance Program, and a great company perks program

We have a $1000 Employee Referral Bonus Plan for all staff

We are an Award Winning company

As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider

We focus on innovation and sustainable environmental initiatives

We support the development, work-life balance and well-being of our employees

We build a supportive corporate culture that encourages diversity and enables our people to flourish

We enable our employees to have a positive social impact by deploying sustainable mobility solutions

We offer our employees opportunities to build their own experience within a local, global Group

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

Voyago Transdev's Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.

#J-18808-Ljbffr

📌 School Bus Dispatcher, Kingston Tri-Board (Ontario)
🏢 Transdev Ontario Manitoba
📍 Ontario