Enhance customer relations and drive growth as a Customer Service Representative with IPEX in Langley, BC. Deliver high-quality service, resolve inquiries, and support our diverse portfolio.

As a full-time contract Customer Service Representative, you will focus on building robust customer relationships while delivering IPEX's commitment to service excellence. This on-site position requires engaging with customers about product availability and order status, while actively identifying opportunities for collaboration and business growth through effective problem-solving.

Key Responsibilities:
• Respond to inquiries about pricing and delivery timelines
• Resolve service issues and identify process improvements




• Manage customer orders across multiple channels
• Collaborate with Sales and other teams to meet standards
• Upsell companion products using SAP and CRM

Requirements:
• High school diploma required; post-secondary preferred
• Minimum 3 years of customer service experience
• Experience in manufacturing or B2B preferred
• Proficiency in MS Office and SAP/CRM an asset
• Bilingualism is a plus

Bring your customer service expertise and problem-solving skills to help shape a better tomorrow with IPEX.
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📌 Customer Service Role at IPEX (British Columbia)
🏢 Aliaxis
📍 British Columbia