Elevate customer experiences with Rogers as a Customer Delivery Specialist based in Calgary, AB. This full-time role focuses on managing business orders and ensuring timely delivery of technical solutions.

Rogers is seeking a detail-oriented Customer Delivery Specialist to enhance its business services. You will oversee order fulfillment for various communication technologies, ensuring procedure accuracy and effective coordination of projects. The role requires you to engage with customers, technicians, and cross-functional teams, promoting solid relationships and service excellence to support business growth.

Key Responsibilities:
• Manage proactive assignment of customer orders through Salesforce
• Coordinate delivery requirements with internal and external project resources




• Facilitate status meetings to ensure project milestones are met
• Build customer relationships by delivering exceptional service
• Ensure timely billing activation and service communication

Requirements:
• 2+ years in telecommunications, B2B segment preferred
• Strong knowledge of IP technology and Ethernet service
• Proficiency in Salesforce and CBS
• Excellent communication and presentation skills
• Post-secondary education in relevant technology field

Drive satisfaction and success for Rogers clients through your expertise in telecommunications and relationship-building.
#J-18808-Ljbffr

📌 Customer Delivery Specialist at Rogers (Alberta)
🏢 Rogers communications
📍 Alberta