As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About The Role:
As a Readiness Services Consultant within CrowdStrike's Retainer Management team, you will be a strategic partner helping customers maximize their CrowdStrike Services investment and achieve their security objectives.



This role combines relationship management, technical advisory, and program optimization to ensure customer success and satisfaction.

What You’ll Do:

Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement

Drive customer preparedness through education, strategic planning, and optimization of their CrowdStrike Services investment

Coordinate with Sales and Delivery teams to ensure alignment of customer needs with service capabilities

Execute timely account reviews, follow-up documentation, and service scoping

Develop and maintain customer success plans with clear next steps

Contribute to program enhancement initiatives and best practices development

Support team pipeline growth through strategic account expansion

What You’ll Need:

Experience in cybersecurity services, including incident response management, customer success, and or advisory consulting

Proven track record of managing senior-level relationships in technical environments

Strong project coordination capabilities with emphasis on customer service

Excellence in both written and verbal communication

Demonstrated ability to excel in a fast-paced environment with solid workload management skills - including balancing competing priorities while maintaining attention to detail

Clear competency in managing multiple customer relationships simultaneously

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📌 Readiness Services Consultant (Remote, CAN) (Nova Scotia)
🏢 CrowdStrike
📍 Nova Scotia