Drive client success at STAN as a Technical Account Manager. In this role, you will leverage your AI expertise to support enterprise accounts in troubleshooting and optimizing automated solutions.

As a key point of contact for a portfolio of clients, you will build relationships and gather feedback to enhance our cutting-edge AI property management solutions. Your technical depth will support integrations, troubleshoot workflow issues, and analyze actionable data for improvements. You will engage regularly with both technical and non-technical stakeholders to ensure project success.

Key Responsibilities:
• Serve as the primary technical liaison for enterprise accounts
• Troubleshoot AI behavior through effective prompt engineering
• Analyze conversation logs to identify quality improvement areas




• Support integrations between STAN and property management systems
• Provide clients with decision-ready reporting on outcomes

Requirements:
• 3+ years in SaaS or relevant technical field
• Solid understanding of AI/LLM products and prompt engineering
• Experience with APIs, SQL, and Python scripting skills
• Excellent communication skills with client-facing experience
• Ownership mentality in managing enterprise relationships

Utilize your technical and analytical skills to elevate STAN's offerings in AI-driven property management.
#J-18808-Ljbffr

📌 Technical Account Manager at STAN (Ontario)
🏢 STAN AI
📍 Ontario