Join Benevity as a Technical Account Manager and empower Fortune 100 companies to leverage social impact technologies. This hybrid role combines technical expertise with strategic planning to drive client success.

As a Technical Account Manager, you will build strong client relationships, balancing technical leadership and strategic recommendations. Your key responsibilities include guiding clients through platform decisions, managing technical changes, and delivering tailored program health optimization reviews. Utilize your problem-solving skills to ensure clients achieve their business goals through effective use of Benevity's offerings.

Key Responsibilities:
• Guide clients on platform configuration and program enhancement
• Conduct regular health reviews to identify improvement opportunities




• Manage escalations and provide exceptional technical support
• Deliver training sessions to empower client administrators
• Collaborate with internal teams to resolve client challenges

Requirements:
• BA/BS degree or equivalent experience
• 3-5 years in technical account management or client success
• Familiarity with B2B SaaS solutions preferred
• Proven troubleshooting capabilities in client implementations
• Solid relationship-building and organizational skills

Provide impactful technical guidance and enhance client engagement as part of Benevity's mission to support social good.
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📌 Technical Account Manager at Benevity (British Columbia)
🏢 Benevity
📍 British Columbia