Elevate online shopping with The Home Depot Canada as an Analyst focused on customer experience. Shape category pages and enhance product discoverability through powerful analytics and insights.
We are seeking a customer-obsessed Analyst to enhance the online shopping journey on HomeDepot.ca. This analytical role demands a deep understanding of customer pathways and requires expertise in research and site analytics. In this position, you'll align strategies across stakeholders and continually optimize category experiences.
Key Responsibilities:
• Analyze customer pathways and identify friction points
• Align stakeholders on category landing page strategies
• Collaborate to improve category landing pages and search filters
• Monitor performance metrics and suggest improvements
• Communicate timelines and review category experience results
Requirements:
• 2+ years in a related field
• University/College degree in a relevant area
• Proven eCommerce or online merchandising experience
• Solid analytical skills with an action-oriented approach
• Familiarity with tools like Adobe Analytics and Looker
Bring your analytical skills and passion for customer experience to enhance The Home Depot’s online shopping journey.
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📌 Online Customer Experience Analyst Role (Ontario)
🏢 The Home Depot Canada
📍 Ontario
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