Position Summary The Senior Relationship Banker is an advanced, highly skilled role within the banking team, combining expertise in customer services, sales, and operational management. This role requires extensive knowledge of banking products, services, and customer relationship management. A Relationship Banker III is expected to handle the most complex transactions, provide leadership assistance within the branch, and drive sales and operational excellence. This position also involves mentoring and training new associates, contributing to branch performance and ensuring adherence to compliance and operational standards. Duties & Responsibilities Customer Service & Relationship Management Provide exceptional, high-level customer service, addressing complex inquiries, complaints, and concerns with professionalism and efficiency.



Serve as the primary point of contact for high-net-worth individuals or business customers, offering tailored financial solutions. Build and maintain strong, long-term customer relationships by identifying needs and recommending appropriate banking products and services. Sales & Cross-Selling Identify opportunities to enhance customer portfolios by cross-selling additional products or services based on financial need. Meet and exceed monthly sales and referral goals by engaging with customer to assess needs and recommend suitable banking solutions. Lead efforts to develop current growth opportunities and improve branch performance through community engagement, marketing initiatives, and referrals to lines of business.

📌 Senior Relationship Banker | Windsor
🏢 Busey Bank
📍 Windsor