You will be working in a family-owned industrial supply company as a customer service representative. Duties will include:
- Answering phones
- Getting orders off the website, from emails, as well as through calls and texts the owner receives when speaking with clients
- Sending quotes
- Taking credit card payments
- Sending order confirmations to customers
- Invoicing
- Ensuring all orders are accurate
- Setting up products on the website
- Sourcing items they may not carry if a customer inquires, then getting quotes from vendors
- Handling chemical PO numbers
- Occasionally assisting in the back order picking when needed (very light product)
Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.