BDC/Appointment Coordinator Tusket Ford is hiring a Full-Time Business Development Coordinator (BDC)/Appointment Coordinator. A BDC/ Appointment Coordinator works directly with customers before, during and after their service appointment to ensure the best experience possible. At Tusket Ford we offer: Competitive wages Full perks program RRSP Matching Program And more! Responsibilities of a BDC/Appointment Coordinator would be: Answering phone calls for the service department and redirect to the appropriate person Booking service appointments Sending out reminder letters/emails/texts Customer follow-up Updating customer records Maintaining accurate customer information and appointment details Assisting customers with Ford Rewards Taking payments and settle/balance daily cash till Covering service advisor desk if necessary Managing loaner vehicle fleet Reviewing service invoices for accuracy and cashiering Qualifications: Knowledge of the automotive industry A positive attitude and excellent work ethic Excellent communication skills Detail oriented #J-18808-Ljbffr