Elevate your career with Ricoh as a Senior Field Representative specializing in office equipment service. This role focuses on providing expert repairs and customer service, central to our operational success.
You'll engage with a variety of office machinery, managing your territory and maintaining productive customer relationships. The position demands technical skills, including troubleshooting and repairs, while offering opportunities for continuous learning through training. Be a key contributor to our mission of delivering outstanding service.
Key Responsibilities:
• Perform repairs on low and mid-volume devices
• Monitor and manage parts inventory accurately
• Foster professional relationships with customers
• Drive contract sales and service leads
• Complete administrative duties in a timely manner
Requirements:
• Post-secondary education in technical fields
• Minimum 3 years of relevant experience
• Certifications like CompTIA Net+ are advantageous
• Robust electronic and mechanical device knowledge
• Excellent organizational and communication skills
Utilize your technical skills and enhance customer satisfaction as part of Ricoh’s innovative team.
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📌 Ricoh Senior Field Representative Role (Edmonton)
🏢 Ricoh Americas
📍 Edmonton