**Company Description**
https://dexterra.com (https://dexterra.com/en-ca/)
https://www.oyep.ca/
**Job Description**
**BE THE DRIVING FORCE BEHIND ONE OF CANADA'S MOST IMPACTFUL INDIGENOUS YOUTH EMPLOYMENT PROGRAMS**
In this national leadership role, you will guide strategy, develop exceptional leaders, foster trusted community partnerships, and ensure OYEP delivers measurable results for youth, communities, and partners nationwide
**WHY JOIN US?**
**_Competitive salary: $80,000 - $105,000 annually_**
**_Comprehensive perks package_**
**_$500 annual Health Spending Account_**
**_$500 annual Wellness Benefit_**
**_RRSP matching_**
**_Paid travel_**
**_Excellent work-life balance_**
**_Growth and advancement opportunities within a national organization_**
**_A leadership role with autonomy, influence, and the ability to drive change_**
**Whereas other companies are downsizing, we are growing!**
**Be #1 on day 1 by joining an industry leader**
**POSITION SUMMARY**
The OYEP National Operations Manager is a senior national leadership role within RHS and a member of the RHS management team.

Reporting to a Regional Operations Director, this position is accountable for translating OYEP strategy into safe, consistent, high-quality operations across Canada.

The role leads the Regional Operations Managers, represents OYEP with employees, clients, Indigenous communities and partners, and ensures that program commitments, partner goals, safety requirements, service standards, and approved budgets are achieved.
**ROLE MANDATE**
This is the stakeholder-facing and employee-facing leadership role.

It owns operational execution and people leadership, while partnering closely with the Program Enablement, Finance and Compliance Manager, who owns the financial control, funding, reporting, governance, and compliance framework.
**SPECIFIC ACCOUNTABILITIES**
**National Strategy and Operational Leadership**
Support OYEP strategy development and operation
Lead Regional Operations Managers to achieve operational goals
Monitor performance, manage risks, and drive continuous improvement
Align program delivery with youth, community, partner, and labour market needs
Coordinate national resources, scheduling, mobilization, and program readiness
**People Leadership**
Provide direct leadership, coaching, mentorship, and performance management to Regional Operations Managers and national operations support roles
Establish clear expectations and operating rhythms, including regular performance reviews, planning meetings,



field follow-up, and completion tracking
Guide workforce planning, recruitment, onboarding, training, succession planning, and development for OYEP operational teams
Build a respectful, inclusive, collaborative, and high-performing culture
Hold leaders accountable
**Partner, Client and Community Relationships**
Represent OYEP and partner organizations with communities and stakeholders
Build and maintain relationships with Indigenous communities
Lead stakeholder engagement, communications, and issue resolution
Represent OYEP at community and industry events
Ensure partner commitments are achievable, funded, and delivered
**Budget Execution and Operational Performance**
Contribute operational plans and staffing needs for budgets and forecasts
Guide program delivery and address budget or performance issues
Review regular financial and operational performance information
Oversee operational and spending decisions
Provide accurate data for reports, forecasts, invoices, audits, and updates
**Safety, Quality and Operational Risk**
Champion a strong safety culture and compliance
Ensure alignment with Dexterra HSE standards
Provide required training, onboarding, and supervision
Ensure use of approved safety systems and programs
Lead incident management and continuous improvement
Escalate safety, operational, and business risks promptly
**Growth, Communications and Program Impact**
Expand partnerships and program impact
Support funding, business development, and workforce initiatives
Deliver engaging presentations that advance OYEP objectives
Provide timely, accurate outcome reports
Support Indigenous recruitment, retention, and workforce development
**Qualifications**
**QUALIFICATIONS**
**Education and Experience**
Post-secondary education or equivalent experience in a related field
5+ years of leadership experience in operations, workforce development, or community programs
Experience leading remote and multi-site teams
Proven success managing budgets, performance, and partner commitments
Experience working with Indigenous communities and organizations preferred
Strong stakeholder, partner,



and public engagement experience
**Skills and Abilities**
Inspiring leader with strong accountability
Excellent communicator and public speaker
Highly organized with strong planning skills
Strong operational, financial, and decision-making skills
Effective coach and people developer
Skilled at building strong stakeholder relationships
Advanced Microsoft Office and systems proficiency
High integrity, cultural awareness, and inclusive leadership
**SUCCESS MEASURES**
Deliver programs safely, on time, and within budget
Meet commitments to youth, partners, and stakeholders
Identify, escalate, and resolve risks proactively
Demonstrate accountability, sound judgment, and attention to detail
**WORKING CONDITIONS**
Office-based or hybrid work environment with flexible scheduling requirements.

Regular travel across Canada to Indigenous communities, program locations, partner and client meetings, conferences, and events.

Occasional evening and weekend work may be required to meet program and stakeholder needs.

Safety is a condition of employment; all required training, travel, and compliance requirements must be maintained.
**Additional Information**
**WHO ARE WE?**
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT).

We have a far-reaching presence across the entire continent North America with hundreds of full time and part time opportunities at any given time.

We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love.

For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities.

And, that's something we're truly proud of.
**_Work That Matters, People Who Care._**
Dexterra Group is an equal opportunity employer committed to diversity and inclusion.

We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors.

Special needs accommodation is available at all stages of the application process upon request.

📌 National Operations Manager - Outland Youth Employment Program (Thunder Bay)
🏢 Dexterra
📍 Thunder Bay