Cellcom Communications has officially been ranked #1 among Quebec's 300 largest SMEs ?. And the good news? Our team is growing!

We are looking for an Account Manager, Inside Sales who is ready to thrive in a performance-driven culture focused on collaboration and customer service excellence.

Do you enjoy building long-term relationships, maximizing customer satisfaction, and identifying growth opportunities within an existing client portfolio? Join a #1 team at a #1 company!

Key Responsibilities ?

As an Account Manager, Inside Sales, you will report to the General Manager, Corporate Sales. Your primary responsibilities will include:

- Manage and grow an existing portfolio of business customers.
- Drive customer retention, contract renewals, and revenue growth within assigned accounts.
- Build and maintain strong client relationships in order to understand their business needs and objectives.
- Conduct regular follow-ups with customers to ensure satisfaction and long-term loyalty.
- Identify upselling and cross-selling opportunities across the full portfolio of products and services.
- Prepare contract renewals and negotiate commercial terms to maintain and grow revenue.

Qualifications / Requirements ✅

- Minimum of 3 years of experience in account management, inside sales, business services, or business development.
- Demonstrated experience managing and retaining B2B customer accounts.
- Strong relationship-building skills and the ability to develop trusted partnerships.




- Excellent communication and negotiation skills.
- Ability to identify growth opportunities within an existing customer portfolio.
- Proactive, results-oriented mindset.
- Strong problem-solving skills and the ability to develop solutions tailored to customer needs.
- Positive attitude and strong team spirit.
- Ability to thrive in a target-driven and performance-based environment.

Skills ?

- Excellent verbal and written communication skills in English.
- Strong organizational and time-management skills.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Experience with CRM systems (Salesforce, Dynamics, or equivalent) is considered an asset.
- ? Experience in telecommunications, technology, or B2B services is considered an asset.

- ? College diploma or university degree in Business Administration, Sales, Marketing, or a related field is considered an asset.

#P2 Compensation &

Benefits ✨

- Start date: As soon as possible.
- Competitive base salary plus commissions.
- Top performers typically earn a total annual compensation ranging from $90,000 to $110,000, including commissions and incentive bonuses.
- Comprehensive group insurance available from day one.
- Three weeks of vacation.
- Company-provided laptop, headset, and complete work-from-home equipment.
- Ongoing training and career development opportunities.
- Dynamic work setting featuring corporate events, recognition programs, team-building activities, and career advancement opportunities.

📌 Account Manager, Inside Sales - Toronto, ON (North York)
🏢 Cellcom Communications Cellcom.ca
📍 North York