Your Opportunity

This is an Administrative Support IV position within the Billing Cash and Collections portfolio. Performs a variety of general and routine accounting duties related to processing and entering of data and transactions in accordance with AHS policies and procedures into billing, cash, and collections related systems. Problem solving and customer relation skills are a requirement when dealing with the various clients and complexities surrounding each situation. AS IV positions can be divided into specific accountabilities and tasks for Billing Cash and Collections with individuals working in one accountability area only, or in a set of accountability areas.

Duties include: Processing AR billing and Cash Processing transactions including detail entry, validation, and adjustment. Processing customer records, including data entry, edits, merges, and deactivation in accordance with requirements. Reviewing and verifying data for AR billing and Cash Processing, including AR delinquent/collections accounts, reviewing, preparing, and sending notices, or applying payment application.

Customer/Client Inquiry & Follow-Up including initiating or responding to customer contacts and requests via phone, email, or in-person. Including investigating and resolving customer/client issues, and client record clarifications. Assisting to reconcile single/easy accounts and transactions including investigation, explanation, and escalation as needed.

Ad-hoc duties such as testing, filing, backup coverage, etc.

All Billing





Cash and Collections team members are assigned competitive productivity targets which are monitored on daily basis and any gaps are routinely discussed with immediate supervisors for corrections.

Description

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Billing, Cash & Collections Primary Location: AHS Michener Bend Location Details: Eligible to work remotely within Alberta Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 06-OCT-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 16-OCT-2026 Temporary End Date: 30-APR-2027 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable

Required Qualifications

Some post-secondary education.

Additional Required Qualifications

Completion of Grade 12 supplemented by post-secondary accounting courses as part of an accredited accounting program. 2-4 years related experience in a high volume, fast-paced accounting department, preferably working in large, computerized accounting systems. Ability to maintain strict confidentiality. Demonstrated competency in use of MS Office applications especially Word and Excel.

Preferred Qualifications

Healthcare environment experience is an asset.

📌 Administrative Support IV (Red Deer)
🏢 Alberta Health Services
📍 Red Deer