Find Your Limitless with Reliance

By joining Reliance as an

Find Your Limitless with Reliance

By joining Reliance as an Analyst, Customer Experience, you'll become an important Team Member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you're ready to find your limitless - join us!

What do we offer?

- The tools you need to succeed - including the tools for the job as well as training and development programs
- A successful and knowledgeable team to be part of and learn from
- Competitive base pay plus the ability to earn more tied to your success - the only limit is your potential




- A excellent benefits plan for you / your family
- Career paths so you can advance in the company
- Awarded Canada's Most Admired Corporate Cultures with a proudly diverse and inclusive team

What will you do?

- Undertake a data focused view for customer retention and acquisition with the purpose of delivering a best-in-class customer experience.
- Interpret & categorize data, analyze results using statistical techniques and provide ongoing reports.
- Analyze quantitative and qualitative feedback from our customers and communicate results monthly during branch calls and presentations to the Executive team.
- Management of NPS systems (Qualtrics) for day-to-day operations.
- Collaborate with

📌 Analyst, Customer Experience (Toronto)
🏢 Reliance Home Comfort
📍 Toronto