Join Brandt as a Bilingual Customer Support Representative, delivering exceptional service in both English and French. Respond to inquiries, process orders, and enhance customer satisfaction. Brandt is a family-run, customer-centered company with a solid presence across Canada and beyond.

In this role, you will utilize your bilingual skills to engage with customers, actively listening to their needs and providing timely solutions. Your attention to detail and efficient multitasking will ensure orders are fulfilled accurately and promptly. Key Responsibilities:

- Respond accurately to inquiries regarding parts availability and pricing
- Provide exemplary customer service through active listening
- Process parts orders quickly and without error




- Confirm inventory availability and manage shipping timelines
- Collaborate with field staff to resolve product issues Requirements:
- Bilingual in French and English is mandatory
- Strong problem-solving skills focused on customer satisfaction
- Experience in a call center is an asset
- Detail-oriented with a focus on accurate order processing
- Flexible to work various shifts in a 24/7 support center Delivering customer support through bilingual communication and order accuracy is essential at Brandt.

📌 Bilingual Customer Support Representative at Brandt (Moncton)
🏢 Brandt Group of Companies
📍 Moncton