Drive excellence in warranty processing as a Bilingual Warranty Claims Specialist at Honda from your remote workspace. This full time position emphasizes your bilingual abilities to provide swift support for dealers and ensure compliance with warranty policies. As you support the Dealer Network, your role involves reviewing warranty claims submitted for accuracy and completeness.
With effective communication skills in both French and English, you’ll maintain relationships with internal partners and dealers to facilitate smooth claim operations. Your call center experience will help you meet service-level expectations while delivering exceptional service. Key Responsibilities:
- Respond to incoming warranty claim questions from dealers
- Review and authorize warranty claims according to Honda policies
- Update warranty records and handle operational procedures
- Complete training and performance documentation
- Support additional warranty administration tasks Requirements:
- Must be bilingual in French and English
- Minimum of 1 year in a call center role
- Customer service experience is beneficial
- Strong communication and interpersonal skills
- Relevant post-secondary education required Position yourself at the forefront of warranty claims and enhance dealer relationships within Honda.