Become a Care Concierge at Shoppers Drug Mart, enhancing patient experiences in our Pharmacy Care Clinic. This role focuses on customer service excellence and clinic operations. As a Care Concierge, you will streamline patient interactions in a retail pharmacy setting.

You will verify health card details, manage appointments, and promote the PC Health app while ensuring a welcoming setting. Your commitment to patient care and confidentiality will contribute to improved pharmacy workflows and a positive experience for all patients. Key Responsibilities:

- Create a welcoming experience for patients in clinic areas
- Verify health card details and assist with registration
- Manage patient appointment scheduling accurately
- Promote pharmacy services and address patient inquiries
- Maintain patient confidentiality and accurate records Requirements:
- Experience in retail pharmacy or medical clinic
- Outstanding customer service and communication skills
- Strong organization and time management abilities
- Problem-solving skills and ability to prioritize tasks
- Proficient with Microsoft Outlook and learning new software Excel in customer care and pharmacy processes as a Care Concierge at Shoppers Drug Mart.

📌 Care Concierge at Shoppers Drug Mart (Halifax Regional Municipality)
🏢 Loblaw Companies
📍 Halifax Regional Municipality