Job Summary

We are a busy, multidisciplinary wellness clinic looking for a professional and welcoming Office Assistant. You will be the first point of contact for our patients and the primary support for our diverse team of Chiropractors, Physiotherapists, RMTs, and Kinesiologists. We are a growing practice and are actively looking for a candidate who is interested in staying on permanently should the fit be right.

Key Responsibilities

Patient Experience: Greet patients, manage check-ins/outs, and maintain a professional, healing clinic environment.

Complex Scheduling: Coordinate appointments across multiple disciplines, ensuring optimal flow for our various practitioners.

Billing & Insurance: Process extended health care claims (Telus Health, etc.), ICBC/WCB claims, and private payments.

Inquiry Management: Confidently explain the different services we offer (e.g., the difference between Kin and Physio) to prospective patients.

Clinic Upkeep: Ensure treatment rooms are ready and help maintain a tidy reception area.

Assist Practitioners: Provide high-quality support to our team of Physiotherapists, Chiropractors, RMTs, and Kinesiologist.

Requirements

Availability: Consistent availability for 15–20 hours per week, including Saturday shifts. Potential for more hours as we go along.

Multitasking:



Ability to handle a multi-line phone system while managing in-person patient flow.

Technical Savvy: Experience with clinic management software (Jane App) is a massive asset.

Communication: Exceptional verbal and written English skills.

Professionalism: A reliable, empathetic individual who understands the importance of patient confidentiality.

Why Join Our Team?

Work in a collaborative, high-energy health environment.

Potential to transition into a permanent, long-term role with a growing team.

Prospect to learn the administrative side of four distinct healthcare disciplines.

Qualifications

- Proven experience in an office environment with clerical responsibilities
- Strong computer skills
- Excellent organizational skills with the ability to multitask effectively
- Strong customer service skills with professional phone etiquette
- Previous experience in medical or dental offices is a plus but not required
- Ability to perform administrative tasks such as filing, proofreading, and managing multi-line phone systems
- High school diploma or equivalent required; additional administrative or office management training is a plus
- Punjabi speaking is an asset
- Experience with Jane software is an asset

Pay: $19.00-$20.00 per hour

Benefits

- Company events
- On-site parking

Work Location: In person

📌 Chiropractic Office Assistant (Abbotsford)
🏢 ALTUS Chiropractic and Physiotherapy
📍 Abbotsford