Client Experience Advisor at Desjardins (Hawkesbury)

Client Experience Advisor at Desjardins (Hawkesbury)

30 Sep
|
Desjardins
|
Hawkesbury

30 Sep

Desjardins

Hawkesbury

Enhance client engagement with Desjardins Ontario Credit Union as a full-time Client Experience Advisor. Focus on member satisfaction and promote digital solutions for financial empowerment. In this on-site role, you will provide comprehensive advice and support to members and clients, ensuring they feel valued and informed.

With a minimum of one year of experience and strong communication skills in both French and English, you will assist clients with their banking transactions while promoting Desjardins' products and services. Key Responsibilities:

- Support clients with technological tools for banking transactions
- Contribute to business development through effective service delivery
- Address fraud and irregularities, referring to appropriate partners
- Stay updated on standards, products, and services in finance
- Ensure compliance with security and risk management protocols Requirements:
- High school diploma in a related field
- Minimum of one year of relevant experience
- Robust communication in French and English
- Knowledge of Desjardins products and services
- Ability to enter data accurately in systems Leverage your skills to create meaningful connections for clients at Desjardins Ontario Credit Union.

📌 Client Experience Advisor at Desjardins (Hawkesbury)
🏢 Desjardins
📍 Hawkesbury

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