Vacancy Disclosure: This is a currently existing vacancy

Location: 490 Sherbourne St.

Shift Rotation: Part time (16 hours)

Salary: $21.50 hourly

Number of Positions: 1

Union/Non Union: Unionized

Reports to: Program Manager, Sherbourne Apts & THP

Fife House is an innovative, client-focused provider of secure and supportive affordable housing and services to people living with HIV/AIDS in the Greater Toronto Area. With approximately 110 staff working across 6 locations, in 2020-2021 Fife House served more than 850 residents and clients by providing supportive and transitional housing programs as well outreach programs to homeless clients and their families.

Fife House understands that historically marginalized groups in our communities often encounter particular barriers to full access and participation. We therefore commit to actively dismantling all forms of racism and systemic oppression with GIPA/MEPA at the forefront, including in our own organization and across governance structures. As a settler agency, Fife House stands in solidarity with Indigenous and Black Peoples across Turtle Island and recognizes the role we have in the work of reconciliation and healing.

Fife House seeks some dedicated individuals as our next Community Navigators. This role is a relief position to support Fife House’s many housing and community programs. The Community Navigator will work directly with people living with HIV/AIDS who are homeless or at risk of being homeless. The position will work primarily onsite at 490 Sherbourne, and at various locations, as needed.

DUTIES AND RESPONSIBILITIES:

- Participate in Community Navigator Training
- Attend In-House Drop-in as scheduled
- Set-up and clean up Drop-in room
- Verify Clients particulars and fill up consultation forms
- Register / Update client for City’s housing applications online
- Verify and upload clients documents online for city’s housing application
- Explain city’s housing application process to clients
- Provide clients with information on Housing Help Programs across the city
- Assist clients with contacting Housing Help Programs across the city
- Willing to conduct private market rental search online with clients
- Support clients accessing the emergency shelter system, respite and warming centers, and crisis beds
- Assist clients with contacting central intake and shelters Assist clients with furniture bank and charity bed application
- Willing to travel to and work with partner agencies to assist clients with Housing applications online




- Ad Hoc Duties as required by programs across Fife House

ACCOMPANIMENTS

- Support clients to attend housing and health related appointments in the community
- Support connections and attachment to care-support-attendance to key medical, mental health and substance use appointments, take direction and work collaboratively with clients’ circle of care to meet care goals
- Work with Fife House Program staff, Case Management Staff, or other partner agency staff in developing goals and service planning for clients
- Support client attendance in accessing other services and appointments: HIV supports, income supports, food security, counselling, criminal justice, and social/wellness programs
- Provide interim housing stabilization support to newly house homeless clients; support with budgeting and shopping, connections to supports and resources in their local community

QUALIFICATIONS:

- The Community Navigator(s) will be a person living with HIV/AIDS
- The Community Navigator(s) will have experience working with marginalized individuals and persons of diverse ethnic, cultural, racial backgrounds and sexual orientations
- The Community Navigator(s) will have experience working with some of the following populations: individuals who are homeless or under-housed, people from Indigenous communities, members of the LGBTQ community, refugees, individuals with mental health and/or substance use challenges, people in conflict with the law, individuals involved with sex work and individuals who experience violence and crisis
- The Community Navigator(s) will have the ability to carry out their duties independently and as part of a team
- The Community Navigator(s) will have the ability to follow through on commitments and maintain professional boundaries with community members while working in a peer capacity

ASSET:

- Lived experience navigating multiple Toronto based services agencies
- Lived experience (current or past) homeless/street-involvement
- Lived experience and/or knowledge of the immigration process and community supports for immigrants/refugees
- Ability to speak a second language
- Knowledge of crisis intervention and skill training





FIFE HOUSE is committed to upholding the values of equity, diversity, and inclusion in our living and work environments. We know that diversity underpins excellence and that we all share responsibility for creating an equitable, diverse and inclusive community. In pursuit of our values, we seek members who will work respectfully and constructively with differences and across levels of power. We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

- Persons living with HIV/AIDS
- First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
- Members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin;
- Persons with visible and/or invisible (physical and/or mental) disabilities;
- Persons who identify as women; and
- Persons of marginalized sexual orientations, gender identities, and gender expressions.

We recognize that many of these identities intersect and that therefore, equity, diversity and inclusion can be complex. We value the contributions that each person brings, and are committed to ensuring full and equal participation for all in our community. Fife House is an equal opportunity employer committed to being a diverse and inclusive workplace. We are committed to providing employment in accordance with the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. Any assessment and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request.

If contacted for an interview, please advise the Recruiter if you require disability-related accommodation.

Accommodations are available on request for candidates taking part in all aspects of selection process, by emailing [email protected].

TO APPLY:

- Only applications sent that are sent through Indeed will be reviewed by the hiring manager/committee.
- Applications will be accepted until Friday, October 2nd, 2026.

We thank all applicants, but only candidates selected for an interview will be contacted. For more information about Fife House, visit www.fifehouse.org People & Culture

Email: [email protected]

Fife House Head Office

490 Sherbourne St, 2nd Fl

Toronto, ON, M4Y 1K9

Fax: (416) 205-9919

Pay: $21.50 per hour

Expected hours: 16.0 per week

Benefits

- Casual dress

Work Location: In person

📌 Community Navigator (Toronto)
🏢 Fife House Foundation
📍 Toronto