Join CSN Collision as a Customer Service Representative focused on delivering exceptional service and support. This position involves managing inquiries, processing payments, and ensuring a smooth repair process for customers. CSN Collision is seeking a dedicated Customer Service Representative to enhance customer experiences at our collision repair centres.

In this role, you will facilitate communication with customers and vendors while handling invoicing and claims processing. Your proactive approach assists in scheduling, maintaining organized records, and ensuring compliance with industry standards. Key Responsibilities:

- Handle customer and vendor inquiries via phone, email, and in person
- Accurately process invoices and update financial records




- Coordinate appraisal, repair, and rental appointments
- Maintain organized digital and physical filing systems
- Check in courtesy cars and manage warranty parts Requirements:
- 3 to 5 years of customer service experience preferred
- Automotive parts experience is an asset
- Knowledge of ARMS, Mitchell, and Collision Link systems
- Valid Driver's license required
- Capability to lift over 50lbs regularly Bring your expertise in customer service and automotive knowledge to CSN Collision to ensure a high-quality repair experience.

📌 Customer Service Representative at CSN Collision (Canada)
🏢 CSN Collision
📍 Canada