As a Customer Service Agent with Serco Canada, engage with applicants for Ontario's Driver Licence issuance. Provide detailed support and information regarding driving tests. You will play a crucial role in assessing eligibility for various driving licenses while maintaining regulatory standards.

From performing vision tests to collecting fees, your contributions are essential for ensuring a streamlined licensing process. This position is well-suited for proactive individuals who thrive in a customer-focused environment. Key Responsibilities:

- Deliver exceptional customer service throughout licensing processes
- Review and assess applications for eligibility criteria
- Schedule road tests and dispatch temporary licenses
- Investigate errors in driver records and initiate corrections
- Adhere to confidentiality and regulatory compliance Requirements:
- Minimum GED or high school diploma
- Bilingual communication in English and French is necessary
- At least two years of demonstrated customer service experience
- Must possess a valid Ontario Class G driver's license Utilize your assessment skills and customer service passion to ensure protected and compliant driving across Ontario at Serco Canada.

📌 Customer Service Role in Driver Licensing (Brampton)
🏢 Serco
📍 Brampton