What We Do:

Children’s Treatment Network (CTN) supports over 42,000 kids and youth with disabilities and other developmental needs. We provide intake, service navigation and coordinated service planning, assessment and diagnostic services, specialized clinics and rehabilitation services, including physiotherapy, occupational therapy and speech language therapy.

Funded by the Ministry of Children, Community and Social Services, CTN is an Ontario provincial government funded not-for profit organization, that offers services through contracted partners in the education, health and community sectors. Through its innovative network model, CTN’s commitment to providing family-centered care is anchored by an electronic client record that is shared across its partner organizations and provides the foundation for integrated plans of care and services.

Dedicated to creating a vibrant community where all kids, youth and families belong, we have a strong commitment to equity, diversity, inclusion, Indigeneity and accessibility. With this in mind, our goal is a workforce that reflects the communities we serve. We welcome all qualified applicants to apply including individuals with disabilities, those who identify as Black, Indigenous or persons of colour, members of the LGBTQ2S communities and others.

We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. We are happy to honour accommodations at any part of the recruitment process and invite you to let us know how we can help.

What We Offer:

- Competitive compensation and employee benefits package including participation in the Healthcare of Ontario Pension Plan (HOOPP) and vacation/leave entitlement
- An opportunity to contribute to the work of a not-for-profit organization that provides services to kids and youth with disabilities and developmental needs and their families
- The chance to be a part of a culture with an organization that values inclusion, collaboration, responsibility, and innovation
- The opportunity to work with us to achieve CTN’s strategic goals of putting people at the centre of what we do, striving for excellence, fostering a culture of accountability and stewardship to support community needs, and transformation through equitable data-driven service innovation

What You Will Do:

CTN is looking for a full-time Director, Autism Program and Service Planning who provides strategic leadership and operational oversight of CTN’s Autism and Service Planning services. This position is one of two Programs and Services Directors and holds accountability for service system development; service delivery and coordination; service monitoring, contract compliance, evaluation, and quality improvement. The Director is accountable for the optimization and effectiveness of operations, provide context to others who manage teams, and develop frameworks for relationships with key internal and/or external stakeholders.

The Director envisions changes, responds to risk, and identifies growth opportunities and fundamental improvement changes. The Director manages teams to ensure the appropriate capacity and capabilities are in place to deliver the required operational services. The position is actively involved with the ongoing development of the Network’s planning, development, and integration; and is a member of CTN’s Senior Management Team.

This position reports to the Vice President, Programs and System Partnerships.

Responsibilities:

The successful incumbent will be responsible for the following duties and responsibilities:

Service Delivery:

- Collaborate with programs and services and network partner managers to ensure:
- evidence informed clinical protocols and service pathways
- coordinated service delivery and integrated care plans
- inter-professional practice protocols
- family centred service delivery
- Ensure that CTN’s clinical policies and procedures meet the mandate, mission and service agreement requirements for the delivery of all CTN funded services
- Ensure appropriate consistency of service delivery across multiple partners
- Implement strategies to leverage the clinical network outside of the hosted resources to provide optimum solutions to services for the clients of CTN
- Pilot innovative clinical practices in response to identified service gaps and needs and determine resourcing to support these
- Monitor and assess the waitlist, case-loads and service delivery data to support resource allocation strategies and budgeting on an annual basis, and monitor the service gaps and needs for year-end adjustments
- Support the Director, Corporate Services in developing and monitoring the programs and services budget, assist in variance analysis and forecasting financial and service projections
- Ensure appropriate risk management response to family relations issues, programs and services related risk situations and individual clinical issues of an extraordinary nature related to programs and services





Contract Management:

- Ensure compliance with, and support network partners in monitoring and achieving, contractual obligations with respect to service targets and service descriptions including quality management
- Serve as liaison for tertiary providers for clinical issues and in the negotiation of service provision contracts, and manage these contracts for effectiveness and compliance

Local Team Operations:

- Ensure appropriate clinical activities, family and provider engagement and inter-professional programs and activities at the local team sites
- Develop an approach to risk management for local teams including response to family relations and local team issues
- Ensure awareness of and access to local team sites amongst providers, families and referral sources
- Ensure coordination with Corporate Services in regard to the operational requirements of the satellite sites, health and safety, accessibility, technology and related requirements
- Monitor and evaluate the utilization levels, benefits, costs and appropriateness of satellite operations collectively and individually and make recommendations to the senior team

Quality Management and Improvement:

- Ensure efficient use of resources by establishing and monitoring benchmarks and indicators for programs and services
- Work with CTN and network partner staff to continuously improve client outcomes within the funding available and to maximize the effectiveness of the Network
- Remain current on best practices, trends, issues and related perspectives that shape, enhance and/or will be a benefit or risk to the services funded by CTN, the Network and families served
- Maintain accreditation standards for related area and actively participate in the accreditation process
- Manage financial resources to support the organizational viability and growth required to meet strategic and service objectives
- Monitor financial and material resources within assigned services and approve expenditures within established parameters

Team Leadership:

- Model leadership and provide coaching and direction to the managers to ensure employee understanding, support of and alignment with organizational values, goals and priorities
- Provide full scope of leadership responsibilities to a team of function-specific resources including recruitment, setting/measuring performance outcomes, career development / counseling, approval of leadership and training opportunities, and performance management
- Establish a culture and work environment that attracts, retains and motivates the highest caliber of professionals from diverse multilingual and multicultural backgrounds

Network Leadership:

- Participate as a member of the senior team establishing strategic and operational objectives to guide the direction of the organization
- Translate strategic and operational objectives into goals, business plans and actions and ensure implementation
- Participate on external and internal committees, task forces, forums and work groups and provide leadership as required
- Participate as an employee representative at applicable Board of Directors meetings
- Provide oversight and accountability for Network Modernization planning and implementation
- Prioritize and pursue identified opportunities for new partnerships that furthers CTN’s strategy and vision
- Participate with CTN team members, network partners, project initiatives as they relate to overall Network planning and development
- Identify opportunities related to emerging stakeholders, trends, and best practices
- Work with Communications on the communication, promotion, and related requirements to facilitate awareness, accessibility and enhanced service and program operations
- Undertake assigned weekend, evening and related coverage assignments as directed by the Vice President, Programs and System Partnerships
- Undertake the role of Interim Chief Executive Officer in the absence of the Vice President, Programs and System Partnerships as assigned

Corporate Services:

- Take every precaution reasonable in the circumstances for the protection of workers at CTN; advise workers of the existence of any potential or actual danger to the health or safety of the workers and ensure that workers follow required CTN Health and Safety Procedures
- Take every precaution reasonable in the circumstances for the protection of client safety
- Ensure legal compliance to the Employee Standards Act of Ontario, Ontario Health & Safety Act, and other regulations and best practices
- Provide oversight and accountability for Network Modernization planning and Implementation




- Undertake other tasks and meeting assignments relevant to the position as assigned by the VP, Programs and System Partnerships

What We Need:

- A minimum of four-year University degree in Health Science or related field is required
- Must be a member in valuable standing of the appropriate regulatory college
- Minimum of ten (10) years of experience in the health care or social service sector at supervisory and/or managerial levels
- Broad clinical knowledge of services for children with developmental disabilities and developmental needs
- A strong understanding of inter-professional practice and experience in collaborative network delivery models and family centred service delivery considered an asset
- Working knowledge of relevant legislation and professional college guidelines, service and system integration and inter-professional practice literature and program and system evaluation considered an asset
- Experience in research, analytical and associated fields related to clinical services development and delivery, policies and procedures, evaluation and compliance, and other related functions
- Models an approach that demonstrates knowledge, understanding and responsiveness to customers and clients as well as a genuine desire to be of help to others
- Ability to lead and implement change in a collaborative environment and to foster an environment which promotes personal accountability
- Ability to lead a culture and work environment that attracts, retains and motivates the highest caliber of professionals from diverse backgrounds and promotes diversity, equity and inclusion
- Demonstrated good judgment and political acuity in making informed and timely decisions that have a strategic impact on the organization
- Demonstrated experience in managing changing priorities, trends, legislative requirements, and emerging issues and has the ability to apply critical thinking and gauge the potential impact on goals and priorities
- Exceptional communication skills including the ability to create and deliver high calibre presentations to internal and external stakeholders including the Board
- Demonstrated skill in financial management including budget development, variance analysis, forecasting and analysis
- Proficient in Microsoft products and other relevant applications
- Ability to travel to assigned office, between CTN sites and/or other locations as required
- Ability to work flexible hours in support of requirements that may fall outside of the typical work hour framework
- Knowledge of the children’s service systems in Simcoe County and York Region considered an asset
- Lived experience as a person with a disability or a caregiver of a child with a disability and/or developmental needs is considered an asset
- Ability to communicate in French or other languages considered an asset
- Experience with and understanding of various cultures and cultural communities including Francophone, First Nations, Métis and Inuit (FNMI) communities considered an asset
- Certified First Aid considered an asset
- Demonstrated commitment to a safe environment for employees, clients and families by working in compliance with the Occupational Health & Safety Act and related policies

Selected Successful Candidate Will Be Required To:

- Produce a clear police record check with a vulnerable sector check prior to start of employment
- Be able to travel to assigned office, between CTN sites and/or other locations as required
- Maintain the ability to work effectively in a temporary hybrid environment and have access to appropriate internet capacity
- Any candidate being considered for employment at Children’s Treatment Network (“CTN”) must be able to provide supporting documentation to confirm their eligibility to legally work within Canada. Proof of eligibility includes but is not limited to a social insurance number (SIN), Canadian birth certificate, passport, citizenship certificate, permanent residence card, open work permit, or valid receipt from Immigration Canada of an application for a post-graduate work permit.

Office Location:

Richmond Hill or Barrie

Starting Salary: $140,547

Salary Range: $140,547 - $156,162

CTN’s total rewards package includes competitive compensation and employee benefits package including participation in the Healthcare of Ontario Pension Plan (HOOPP), generous vacation entitlements, and the opportunity for hybrid work (*position specific).

To Apply:

- Submit your resume to [email protected]
- Quote Job ID #SE-002 in the subject line of email

Applications are accepted from September 28, 2026 – October 9, 2026.

Thank you for your interest in this opportunity!

Please note that we do not use AI-based tools in our recruitment processes.

Pay: $140,547.00-$156,162.00 per year

Benefits

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Work from home

Work Location: Hybrid remote in Richmond Hill, ON

📌 Director, Autism Program and Service Planning (Richmond Hill)
🏢 Children's Treatment Network
📍 Richmond Hill