Who you are
- 8 to 12+ years of product growth experience in B2B SaaS; vertical SaaS is a strong plus
- Real experience building a hybrid product-led and sales-led motion. You have felt the friction of making these work together, not just read about it
- Strong activation and expansion instincts. You know how to design user journeys that drive measurable improvement in time-to-value and long-term retention
- Experience working across both transactional and subscription revenue models
- Comfortable running experiments end to end: designing them, setting success criteria, and shipping without waiting for perfect conditions
- Fluent in growth metrics like activation rate, adoption, expansion revenue, and NRR. You run your own analysis
- Experience with tools like Amplitude, HubSpot, and Snowflake or a comparable data warehouse
- Experience building or scaling an AI-powered product is a meaningful differentiator
- Able to lead and develop cross-functional teams in an environment where everyone doesn’t work for you. You work alongside your team, not just above it
- Clear communicator at every level, from executive to analyst
- Based in the US or Canada
What the job involves
- At Roofr, we’re obsessed with our customers
- We constantly gather feedback to shape, prioritize, and launch the products they truly need
- That’s what makes Roofr’s CRM special
- We started by building essential sales tools like aerial roof measurements and digital sales proposals
- But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened
- So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform
- With a clear roadmap ahead, we’re excited to continue expanding and leading the market with cutting-edge products
- We have an amazing culture, strong financials, and best-in-class company metrics
- It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact
- This position is for an existing vacancy
- Roofr is looking for a Director, Product Growth to own how we grow through the product
- You’ll work at the intersection of product, data, and go-to-market: designing the activation and expansion paths that keep contractors engaged, surfacing product signals that unlock sales conversations, and building a stronger self-serve experience anchored in friction-less SMB UI/UX
- You’ll report to the CPO, sit on the product leadership team, and lead a cross-functional Growth team that includes Engineering, Design, Data Science, and a Principal PM as your direct report
- Initial building blocks are already in place
- We have a clear activation metric that guides both our self-serve and sales-assist motion, a hybrid model that is actively evolving, and an AI product line in AI Receptionist that is ready to scale
- The job is to take what’s working, sharpen it, and build on top of it
- What You’ll be measured on
- Software adoption across the subscriber base
- Orchestration of the hybrid motion
- Self-serve revenue growth, shared with the GM of Measurements
- Orchestrate the hybrid motion with Sales: Identify the product signals that indicate a contractor is ready for a sales conversation and build the playbooks that turn those signals into pipeline, across both new subscriber acquisition and expansion of the existing base
- Drive activation and expansion: Own the in-product experience that gets new contractors to value fast and design the expansion loops that drive deeper adoption and multi-product retention across the customer base
- Grow self-serve revenue: Own the self-serve motion across transactional and subscription products, with particular focus on Measure+ and in-product upgrade paths
- Lead the team and the metrics: Lead the Growth team, including Engineering, Design, and Data Science, build a fast experimentation culture, and own the growth metrics that matter to leadership
Benefits
- 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!
- 1 Friday off per month (we call those our laundry days!)
- Company wide paid shutdown for the week between Christmas and New Years
- Flexible time off
- Medical, dental and vision insurance premiums for employees and their dependents
- Generous Parental Leave policy
- We host 2 retreats per year and great team building activities
- Ample learning and development opportunities to continue growing your career
- Home office setup stipend
- Remote first culture
- Weekly Friday paydays!
📌 Director of Product Growth (Canada)
🏢 Roofr
📍 Canada