Explore a Helpdesk Support role with DXC Technology in Ottawa, Ontario, providing essential services to enhance client IT interactions. Deliver professional assistance to resolve technical issues efficiently. In this hands-on position, you'll be responsible for onsite helpdesk duties, responding courteously to client requests via various channels.

You must have Canadian citizenship and a verifiable 10-year history to achieve the required Security Clearance. Problem-solving aptitude and clear communication are key to success. Key Responsibilities:

- Deliver IT support through phone and email queries
- Monitor ongoing support requests diligently
- Utilize a ticketing system for effective request management
- Troubleshoot and diagnose client IT problems
- Organize repairs for malfunctioning equipment Requirements:
- 3-5 years of customer service experience
- Canadian citizenship with a 10-year available history
- Solid written and verbal communication skills
- Ability to handle stressful situations effectively
- Familiarity with case management processes is beneficial Use your IT skills to drive success for clients at DXC Technology in Ottawa.

📌 DXC Technology Helpdesk Support Role (Ottawa)
🏢 DXC Technology Philippines
📍 Ottawa