Position: Dynamics 365 Technical Consultant

Location: Toronto, ON

Job ID#: RQ11431

Duration: 12 Months

Role Overview

We are seeking a Specialized IT Consultant to support the stabilization, enhancement, and modernization of a provincial digital case management solution.

The successful consultant will work extensively with Microsoft Dynamics 365, Model-Driven Apps, Power Pages, Power Automate, C#, Dataverse, and Azure services, with responsibility for application enhancements, integrations, accessibility, security, testing, and ongoing sustainment.

Key Responsibilities

- Analyze business requirements, identify gaps, and recommend appropriate technical solutions.
- Create and update business, logical, physical, functional, and technical architecture documentation.
- Design, configure, and implement enhancements and resolve defects within the case management solution.
- Develop and support integrations with enterprise services.
- Participate in testing and Quality Assurance activities.
- Collaborate with business and technical stakeholders to deliver project activities on schedule.
- Ensure solutions meet Ontario accessibility, digital service, and applicable security standards.
- Support cloud packaging, deployment, migration, and knowledge-transfer activities.

Technical Experience & Skills

- 8+ years of technical solution development, configuration, and customization experience.
- Robust hands-on experience with Dynamics 365 CRM, Model-Driven Apps, Power Pages, Power Automate, C#, Dataverse, and Azure.
- Experience developing Dynamics 365 case management solutions using forms, views, dashboards, FetchXML, business process flows,



queues, routing, and role-based security.
- Strong Power Pages experience, including authentication, self-service forms, Dataverse integration, responsive design, accessibility, and Azure Blob Storage.
- Hands-on C# plugin development, including synchronous/asynchronous plugins, transaction handling, FetchXML optimization, security impersonation, and debugging.
- Experience with Azure Logic Apps, Function Apps, Key Vault, API Management, Azure Storage, and Azure DevOps.
- Experience with Power Automate workflows, integrations, error handling, and automation.
- Knowledge of RBAC, FLS, IAM, authentication, encryption, and secure data handling.
- Experience with KingswaySoft, Oracle-to-Dataverse migration, ETL, SQL, SharePoint integration, Power BI, ALM/DevOps, monitoring, and diagnostics.
- Knowledge of AODA/WCAG 2.1 accessibility requirements for Model-Driven Apps and Power Pages.

Must-Have Requirements

- 7+ years of hands-on technical solution development and configuration experience.
- Microsoft Dynamics 365 CRM.
- Power Apps / Power Pages portal development.
- Power Automate.
- Microsoft Azure Services.
- Azure Storage / Attachment Management integrated with Dynamics 365.
- Portal development including User Access,



Profile Management, and Role-Based Data Access Control.

Additional Skills

- Strong testing and Quality Assurance knowledge.
- Excellent verbal and written communication skills.
- Ability to work effectively under tight timelines and changing priorities.
- Strong collaboration across functional and technical teams.
- Experience facilitating technical discussions, workshops, and knowledge-transfer sessions.
- Ontario public-sector QA experience is an asset.

About Symbiotic Digital. Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.)

We serve customers in two ways, we provide:

1. Digital Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
2. Recruitment: Find The Right People You Need

Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company. Learn more online at https://www.symbioticgroup.com/home-sd/.

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📌 Dynamics 365 Technical Consultant (Toronto)
🏢 Symbiotic Digital
📍 Toronto