Overview

We are seeking a skilled and detail-oriented Collision Shop Estimator to join our team. The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal.

The Estimator plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members in achieving the repair facilities KPIs.

Duties

- Handle appraisals, repair orders and supplements from start to finish
- Produce complete, thorough and accurate collision damage appraisals according to appropriate insurance company (or other referral source)
- Communicate effectively with customers to explain the repair process and answer any questions.
- Upload initial,



supplement and final repair bills as necessary to the insurance company
- Ensure ongoing communication with insurance partners, production staff and customer service specialists.

Requirements

- Solid understanding of: Mitchell Repair Centre, Audatex/Qapter, Collision Link, Partsbridge, Parts Kick
- Bodyshop Connect experience is an asset
- Knowledge of repairs and OE guidelines
- Ability to prioritize, organize and plan work under your own initiative in a busy environment
- Excellent customer service skills with the ability to communicate clearly and effectively
- High school diploma or equivalent
- Basic computer skills

Schedule

- Monday to Friday ( 7:30am - 5:30pm)
- Saturdays as needed ( 8:00am - 12:00pm)

Compensation is commensurate with skill, education and experience Job Type: Full-time

Pay: From $70,000.00 per year

Advantages

- Dental care
- Extended health care
- Vision care

Work Location: In person

📌 Estimator - Collision Repair (Canada)
🏢 CARSTAR GAGE
📍 Canada