Shape the future of retail at Roots as a Full Time Team Lead. This position involves motivating your team and ensuring outstanding customer service. As a Team Lead, you will connect the leadership team with sales associates by overseeing store operations and driving team performance. With a focus on luxury retail, you’ll lead a sales team, manage POS operations, and uphold the brand's commitment to exceptional customer experiences.

Your role includes providing support to the Store and Assistant Managers and training new associates. Key Responsibilities:

- Lead and motivate the sales team to exceed goals
- Manage daily banking and POS processes consistently
- Collaborate with store management on action plans
- Coach team members on customer service principles
- Resolve customer service issues promptly Requirements:
- 1+ years in retail apparel; luxury experience is preferred
- Proven leadership abilities among peers
- Robust organization and problem-solving skills
- Flexible availability including weekends and holidays
- Passion for creating a loyal customer base Drive excellence in retail by fostering a customer-centric culture at Roots.

📌 Full Time Retail Team Lead at Roots (Fredericton)
🏢 Roots
📍 Fredericton