Step into the vital role of Information Clerk with Shared Health at the Health Sciences Centre in Winnipeg. This in-person position focuses on customer service and communication within a dynamic healthcare setting.

The Information

Clerk works under supervision to manage phone interactions, access information through databases, and handle various inquiries.

Key responsibilities include greeting customers, monitoring public address codes, and facilitating effective communication among staff and patients. This role requires high adaptability to multiple shifts and emergency situations, a minimum of 40 wpm typing speed, and familiarity with medical terminology. Key Responsibilities:

- Answer telephone calls and screen inquiries effectively
- Monitor and announce public address codes without delay




- Maintain daily records of paging activities
- Direct and assist patients and visitors at the center
- Communicate using telephone and paging systems clearly Requirements:
- One year of related experience in a call centre or healthcare setting
- Minimum Grade 12 education, Manitoba standards
- Proficiency in Microsoft Office applications
- Excellent interpersonal and communication skills
- Ability to handle stressful situations and multitask effectively This position demands superior customer service skills and requires you to navigate complex communication within a 24/7 healthcare framework.

📌 Information Clerk at Shared Health (Winnipeg)
🏢 Shared Health-Soins Communs
📍 Winnipeg