- Communicate with customers primarily by phone and email - Provide timely quotations and accurate order processing and delivery - Recommend alternate products based on cost, availability or specifications - Process customer transactions such as orders and returns - Educate customers about features and benefits of products to improve product related sales and customer satisfaction - Communicating with Outside Sales people to update customer contracts and coordinate deliveries - Assisting with select returns and warranties - Prepare small to medium size job quotations - Provide phone and email quotes to customers.
- Source and price product as per quote request.
- Maintain records of job quotes.
- Other duties/responsibilities as assigned.
About you
- You possess a strong mathematical aptitude - You have valuable organizational and communication skills - You are detail oriented in a deadline driven environment - You have strong computer skills - Your industry related experience is considered an asset