Inside Sales Representative

Triware Technologies is looking for a motivated, detail-oriented Inside Sales Representative to support our sales team from customer request through delivery. Working closely with Account Managers, clients, vendors, and internal teams, you will coordinate sales activities, build solid relationships, and help ensure IT products, services, and solutions move smoothly through the sales process. The successful candidate is organized, customer-focused, collaborative, and comfortable managing details in a fast-paced environment.

About Triware:

For over 35 years, Triware Technologies has been a trusted leader in the IT sector across Newfoundland and Labrador. We are proud to be:

- Constantly evolving and learning in the fast-moving technology industry.
- Supporting a wide range of established clients across industries.
- Partnered with top-tier technology vendors to deliver best-in-class solutions.
- Dedicated to diversity, inclusion, and a healthy workplace.
- Socially conscious and committed to giving back to our community.

What You Will do:

- Support Account Managers throughout the sales cycle.
- Prepare quotes, process orders, and coordinate the delivery of products and services.
- Communicate with clients, vendors, and internal teams to ensure timely and accurate responses.
- Build and maintain positive relationships with clients and vendor partners.
- Assist in identifying customer needs and recommending appropriate products and solutions.
- Maintain accurate customer and sales information within company systems.
- Collaborate with internal teams to provide seamless customer experience.
- Continuously develop knowledge of Triware's products, services, and technology solutions.

What You Bring:

- Post-secondary education in business administration, information technology, sales, or a related field; an equivalent combination of education and relevant experience will also be considered.
- Experience in inside sales,



sales support, customer service, order processing, or a similar client-facing role is considered an asset.
- Experience working with IT products, services, vendors, or technology solutions is considered an asset.
- Proficiency with Microsoft Office applications and the ability to learn sales, customer relationship management, and order-processing systems.
- Strong written and verbal communication skills, with the ability to build positive working relationships with clients, vendors, Account Managers, and internal teams.
- Ability to work independently, take ownership of assigned tasks, and collaborate effectively in a fast-paced environment.
- Strong organizational and time-management skills, with the ability to manage multiple priorities, meet deadlines, and maintain accuracy and attention to detail.
- Sound judgment and problem-solving skills, with the ability to assess customer requests, identify next steps, and resolve issues accurately and efficiently.
- A customer-focused approach and the confidence to communicate clearly and professionally with people at different levels of an organization.

What we Offer:

- Competitive salary package
- Comprehensive health and dental advantages
- RRSP contribution program
- Ongoing training and professional development opportunities
- A flexible, supportive, and collaborative work environment

To apply, email your resume to [email protected] Learn more about us: triware.ca

We embrace diversity and encourage applicants with a variety of backgrounds, perspectives, and skills to apply. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted. Applicants considered for the position will be subject to a background check. This opportunity is available only to candidates legally entitled to work in Canada.

Benefits

- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match

Work Location: In person

📌 Inside Sales Representative (St. John's)
🏢 Triware Technologies
📍 St. John's