Drive customer satisfaction as a Customer Engagement Supervisor at Community Natural Foods, overseeing clerks while promoting in-store initiatives. This role is vital for ensuring excellent service and resolving customer inquiries. The supervisor will lead a dedicated team, scheduling daily activities and delivering training to Customer Engagement Clerks.

You will engage with customers to share knowledge about natural foods and assist in resolving issues. Your leadership will cultivate a welcoming workplace that enhances the shopping experience. Key Responsibilities:

- Supervise and schedule customer engagement staff effectively
- Provide training and real-time feedback to clerks
- Promote customer interaction and professionalism on the floor
- Strategically manage product education and promotions
- Handle customer complaints to ensure full satisfaction Requirements:
- High School diploma required
- 3-5 years retail experience preferred
- Strong background in natural foods knowledge
- Proficient in conflict resolution and customer service
- Excellent organizational skills and a positive attitude Take charge of customer engagement and enhance the Community Natural Foods shopping experience through exceptional leadership.

📌 Lead Customer Engagement at Community Natural Foods (Calgary)
🏢 Community Natural Foods
📍 Calgary