Welcome to the Wedgewood Hotel and Spa, a Relais & Châteaux property!

Located on the corner of Hornby and Robson Street, in the very heart of Vancouver's most popular shopping, entertainment and financial district, the Wedgewood Hotel & Spa, member of the Relais & Châteaux collection, is an 83-room, luxury boutique property, appointed with European stylish rooms & suites, meeting spaces with the latest trending technology and the award-winning Bacchus fine-dining restaurant.

Are you ready to take the next step in your hospitality career?

We are currently recruiting for a self-motivated Lounge Server eager to join our team of elite hospitality professionals who redefine luxury service and guest experience on a daily basis. Working in the Bacchus Restaurant & Lounge, a prestigious fine-dining establishment in the downtown area. Servers will need to have the skills and poise to server high-class clientele, with a positive attitude, welcoming approach and attention to detail.

Awards and achievements:

Tripadvisor Travelers’ Choice Best of the Best 2024 – #1 Hotel in Canada & #1 Luxury Hotel in Canada

Canada’s Top 100 Restaurants – Bacchus Restaurant & Lounge

Michelin Guide Recommended – Bacchus Restaurant & Lounge

Job Requirements:

- Excellent Food & Beverage knowledge.
- Upselling and Promotion: Utilize suggestive selling techniques to promote featured items, specialty cocktails, and seasonal offerings, maximizing revenue opportunities while enhancing guest satisfaction. Wine training is an asset
- Attention to Detail:



Maintain a keen eye for detail in all aspects of service, including table setup, presentation, and cleanliness of the lounge area.
- Team Collaboration: Work collaboratively with kitchen staff, bartenders, and other service team members to ensure seamless coordination and delivery of service.
- Problem Resolution: Handle guest concerns and complaints with professionalism and efficiency, seeking immediate resolution to ensure guest satisfaction.
- Beverage Preparation: Prepare and serve beverages according to established recipes and standards, maintaining consistency and quality with each creation.
- Compliance: Adhere to all relevant food safety, alcohol service, and sanitation regulations, ensuring a secure and compliant work environment.
- Upscale Ambiance Maintenance: Assist in maintaining the ambiance and atmosphere of the lounge, including lighting, music, and décor, to uphold the luxury dining experience.

Expectations:

- Fully flexible schedule (Weekdays, Weekends & Evening Shifts)
- Eager to learn
- Maintain a professional appearance

Job Types: Full-time, Permanent Pay: $18.50-$19.50 per hour

Benefits

- Company events
- Company pension
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Store discount
- Vision care

Flexible language requirement:
- French not required

Experience:
- serving: 2 years (required)
- Hotel: 1 year (preferred)

Licence/Certification:
- Smart Serve, SIR or equivalent (required)

Work Location: In person

📌 Lounge Server (Vancouver)
🏢 Wedgewood Hotel
📍 Vancouver