Anova is working toward a Future Without Violence.
We believe in an inclusive world of shared power where everyone lives freely without fear of violence.
Anova is a leading-edge not-for-profit organization operating within a feminist model in London, Ontario. Dedicated to meeting the needs of abused women and children by offering shelter, second stage housing, 24/7 crisis and support line, education programs and prevention activities.
We are seeking an experienced and proactive Manager of Facilities and Support for a 12-18 month contract.
In this pivotal role, you will oversee the maintenance, safety, and operational support of our facilities across multiple sites. Your leadership will ensure that our physical environments are safe, efficient, and conducive to our mission of support and inclusion. This position offers an exciting opportunity to lead projects, manage teams, and implement systems that enhance our service delivery.
Key Responsibilities:
- Supervision of the support staff including maintenance cooks and custodian roles:
- Day to day mentoring, coaching, scheduling and supervision of staff
- Timely verification and approval of timesheets for payroll
- Ensure appropriate staffing levels to meet the needs of the agency
- Participate in interviewing and orientation process of support staff
- Work in collaboration with Residential Program Managers to ensure the facilities needs are met by the team.
- Occupational Health and Safety
- Participate on Joint Occupational Health and Safety Committee as a certified member
- Work with the JOHSC to ensure that all facility related issues identified during safety inspections are addressed in a timely manner, including fire drills and inspections.
- Work with the Finance Department to develop and manage property/facilities budgets.
- Oversee contracts for service providers including: security,
capital projects, external service providers.
- Oversee building projects, renovations and refurbishments including the drafting of reports and making written recommendations
- Liaise with service providers when changes/repairs or improvements are required.
- Act as the primary contact for SSH residents regarding property management, service agreements, and landlord responsibilities; consults with legal, prepares for and attends Landlord and Tenant Board proceedings as required.
- Member of the Anova Leadership Team and participates in the Maintenance On-Call rotation
- Attend regular leadership team meetings, business meetings, staff meetings and training sessions
- Other duties as assigned
Qualifications:
- Post-secondary education in Business Administration or a related field
- Minimum one year of management experience; unionized or multi-site experience an asset
- Knowledge of the Residential Tenancies Act (RTA), health and safety standards, and building/property codes
- Experience managing landlord-tenant relationships in residential or supportive housing settings
- Understanding of trauma- and violence-informed practices, harm reduction, and eviction prevention
- Strong communication, relationship-building, and conflict resolution skills
- Proficient in Microsoft Office and general administrative tools
- Strong organizational, documentation, and problem-solving abilities
- Discretion in handling confidential and sensitive matters
- Commitment to fostering a positive and inclusive workplace culture
- Joint Health and Safety Committee experience and Standard First Aid with CPR/AED an asset
- Valid driver’s license and regular access to the use of a vehicle; ability to work at all Anova sites
- Clear Vulnerable Sector background check
What We Offer:
- Starting rate of pay $32.14/hour for 37.5 hours per week
- Vacation starting at 3 weeks annually plus paid wellness days
- Employee discount at retail location
- Free onsite parking
Vacancy Type: Existing position, full time contract. Excluded position from the bargaining unit. Location: This is a fully onsite role at our London locations.
To apply, please submit a detailed resume and cover letter outlining experience and qualifications by October 9, 2026.
We welcome applications from all those that are qualified and strive to reflect the diversity of our community. To learn more about Anova, please visit our website at www.anovafuture.org.
While all applications are appreciated only those selected for an interview will be contacted.
No agencies please. As an intersectional agency Anova is committed to championing accessibility, diversity and equal opportunities. Please contact Human Resources in advance for any accommodation requests.
Pay: $32.14 per hour
Expected hours: 37.5 per week
Benefits
- Casual dress
- On-site parking
- Paid time off
- Store discount
Application question(s):
- Do you have experience managing landlord tenant relationships?
- Do you have experience participating on a Joint Health and Safety Committee?
- Do you have a valid driver’s license and regular access to the use of a vehicle?
Education:
- Secondary School (preferred)
Experience:
- Management: 1 year (preferred)
Work Location: In person
📌 Manager of Facilities and Support (12-18 Month Contract) (London)
🏢 Anova
📍 London