Job Summary

Are you passionate about patient-focused healthcare and truly making a difference?

We are seeking an experienced Medical Receptionist/Administrative Assistant to join our healthcare team. This role involves managing front desk operations, coordinating patient appointments, and maintaining accurate medical records, supporting both our staff and patients with their needs to ensure appropriate workflow.

The ideal candidate will have solid and proven office experience, familiarity with electronic medical records EMR systems, and excellent communication skills to ensure smooth clinic operations and exceptional patient service.

MEDICAL EXPERIENCE PREFERRED. If you do not have prior experience in healthcare, please tell us how your current experience is relative to this role!

Responsibilities

- Compassionate and positive approach to patient care




- EXCEPTIONAL PHONE ETIQUETTE; Handle phone systems to facilitate communication between patients and clinic
- Comfortable engaging in follow-ups with patients and service providers through fax, email, and phone communication
- Schedule patient appointments and maintain clinic calendar
- Maintain accurate patient records and ensure confidentiality
- Computer savvy, knowledge of Microsoft applications
- Handle payments and invoices with accuracy
- Handle front desk duties and assist with regular upkeep and cleanliness of the clinic

Pay: From $20.00 per hour

Ability to commute/relocate

- Markham, ON: reliably commute or plan to relocate before starting work (required)

Language:
- Mandarin (required)

Work Location: In person

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