Contribute to client projects with Kinaxis as a Migration Specialist in Ottawa, Canada. Focus on facilitating upgrades, managing support cases, and enhancing operational efficiency in a hybrid work model. As a critical member of the Upgrades & Migration team at Kinaxis, you will provide technical support and coordinate upgrade projects for our global customers.

This role requires robust communication and organizational skills, as well as fluency in Windows environments, to effectively address product and service issues. You'll play an essential role in strengthening our innovative supply chain solutions. Key Responsibilities:

- Coordinate product updates or upgrades for customer environments
- Manage support cases and knowledge base articles




- Communicate maintenance windows to internal and external audiences
- Create Analytic Comparison reports for patch management
- Attend support meetings to share critical updates Requirements:
- Enrolled in a related post-secondary program
- Excellent written and verbal communication skills
- Strong research and troubleshooting capabilities
- Familiarity with Windows environments
- Organizational skills to handle multiple tasks Utilize your technical expertise and communication skills to excel as a Migration Specialist with Kinaxis.

📌 Migration Specialist at Kinaxis (Ottawa)
🏢 Kinaxis
📍 Ottawa